Frequently Asked Questions
Absolutely, we do offer discounts and special rates! Our pricing structure is specifically designed to provide greater value as you purchase more. The more exam vouchers you purchase, the lower the cost per voucher becomes. This tiered pricing system is our way of offering you significant savings for larger purchases
Certiport is a premier provider of certification exam services in the education sector. It bridges the academic-workforce gap by offering globally recognized certifications such as Microsoft Office Specialist and Adobe Certified Associate. Through these programs, Certiport validates students’ and professionals’ skills, enhancing their employability and career prospects. Its key role is to facilitate success through certification, fostering individuals’ skill validation and career advancement
To become a testing center, there are several key steps involved. For a comprehensive guide on each step and all the necessary details, please visit our Become a Testing Center page
If a student does not pass a Certiport exam, they have the option to retake the exam. This typically requires the purchase of a new voucher for each attempt, unless their initial purchase included a free retake. It’s always a good idea to check the terms of the voucher at the time of purchase for information on retakes
Certiport certifications can lead to careers in a wide array of fields, including information technology, graphic design, business management, and digital marketing, among others. They equip individuals with globally recognized credentials, enhancing employability in their respective sectors
Certiport certification programs are designed to cater to a broad age range, typically starting from middle school level and extending to professionals. However, the complexity and applicability of each certification vary, making some more suitable for high school students, college students, or working professionals. Always check specific certification details to ensure it aligns with your academic or professional level
As a testing center, you have the option to offer any or all available Certiport certification programs. There’s no requirement to specialize in specific areas unless you choose to focus on particular certifications based on your students’ needs or your institution’s curriculum
Your institution has the flexibility to offer Certiport exams either exclusively to your own students or extend the service to external candidates as well. The choice depends on your institutional policies and capacities
You can monitor your students’ progress and success with Certiport exams through our online portal. The portal provides detailed reports on exam performance, enabling you to track individual and group progress effectively
Yes, candidates are allowed to retake a Certiport exam to aim for a higher score, even if they have already passed. This requires the purchase of a new exam voucher for each subsequent attempt. However, it’s important to note that if the exam was taken as part of a competition like the MOS Championship, a retake for a higher score will not alter the original competition score
Certainly, institutions working with us have opportunities to network and form partnerships. These connections can foster collaboration and mutual growth
Our approach to customer service is centered on providing comprehensive, timely, and effective support to our customers. We strive to ensure all queries and issues are handled promptly and satisfactorily. Our customer service team is trained to offer knowledgeable assistance to ensure the best possible experience for our customers
We greatly appreciate and value any feedback or suggestions from our customers. You can share your thoughts or experiences with our services via our Contact Us page
Yes, Certiport exams are typically timed. The length can vary based on the specific exam, but most exams usually take between 45 to 60 minutes to complete
Certiport exams are generally accessible to anyone interested in validating their skills in the respective fields. However, depending on the specific certification, there may be recommendations on prior knowledge or experience for optimal performance. It’s always a good idea to review the details of the specific certification of interest for any such prerequisites
Certiport certification programs follow a standardized curriculum to ensure consistency and validity of the certification globally. Hence, customization of the programs themselves may not be possible. However, how these programs are integrated into your institution’s curriculum can be tailored to suit your specific needs
If you have a question that is not addressed in our FAQs, we encourage you to reach out to our customer service team. They are equipped to provide detailed information and assist with any queries. To get in touch with our customer service team, please visit our Contact Us page
Purchasing a Certiport certification program is a simple and seamless process. You just need to inform us about the specific certification program and the number of exams you wish to purchase. Our team will handle the rest, making your purchasing experience hassle-free
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+971 507 537 400
Al Arabiya 4U Business Center, Al Saaha Offices C Old Town, Downtown Dubai Level 2 Office no.W202.PO BOX 282615, Dubai